Stop spam calls before they ring.

For the calls you wish would stop interrupting.

A number you don’t recognize should not have to become your next distraction. Help is built around screening unknown callers and making suspicious activity easier to review.

An unfamiliar number keeps calling

Let Gini ask who is calling and why before an unknown caller reaches you.

A caller pressures you to act

On supported plans, in-call warnings help you recognize scam tactics that screening may have missed.

You want to understand what happened

Open the call record to see the outcome and screening conversation, rather than guessing from a missed number.

Want Gini to take useful messages from routine personal callers? Explore Agent.

Know what’s calling for your attention.

From the first hello to the call history, see how Gini helps protect your day.

Gini asks who’s calling and why.

Unknown callers speak with Gini first. It asks their name and reason for calling. Review the conversation and call result in the app.

Get a warning if a scam gets through.

Live Scam Detection can warn about scam tactics during a call on supported plans, giving you more context while you talk.

See your protection in one place.

Review your call screening status from Home, then open your call history to see how calls were handled. Saved contacts still ring normally.

A useful conversation. A clear record.

What an unknown caller experiences

• Gini answers and asks who they are and why they are calling.
• Screening evaluates the conversation. Legitimate calls can continue according to your setup; unwanted calls can be stopped.
• People already saved in your contacts ring normally.

What you see

• Your current screening status on Home.
• Call history with the outcome of each handled call.
• Call details and the screening conversation, with live warnings during supported calls when enabled.

Follow the screening. Recognize a warning.

Live Call Screening

When you turn on this optional feature, you can follow Gini’s conversation with an unknown caller as it happens. Read what the caller says and why they are calling, then use the available controls to take over, send the call to voicemail, or block it.

Explore call screening

Live Scam Detection

During supported calls, Gini looks for scam tactics such as pressure, unusual payment demands, and requests for sensitive information. A risk warning gives you a reason to pause and check the request.

Available on eligible plans with the required setup. Some scams can still get through, so independently verify important requests.

Explore live detection

Set it up for the way you live.

Your contacts stay connected

Keep the people you know within reach while Gini screens unknown callers.

Protection you can review

Check your call history and adjust your protection from the app.

Start with your number

Setup guides you through connecting a supported phone number. Carrier and plan requirements apply.

Connect your number. Check your protection.

1. Choose your plan

   Review the protections included in the app. Live Scam Detection and other features depend on the plan you select.

2. Follow the number setup

   Use the guided steps for your supported phone number and carrier. Complete the connection and permissions requested for your setup.

3. Review the status in Home

   Confirm that screening is on. Keep your contacts current, then use call history to review how calls are handled.

What to keep in mind

• Screening reduces unwanted calls; it cannot identify every scam or guarantee that every caller is safe.
• Supported numbers, carriers, permissions, and plan features affect the protection available to you.
• If a caller asks for money, passwords, or urgent action, independently check the request before acting.

Know the options before you start.

The app shows your local store price, plan details and any eligible trial before you subscribe. A trial is not available on every plan. Compare Help plan features.

Questions about Gini Help

How does an unknown call get screened?

Gini answers unknown callers and asks who they are and why they are calling. It uses the conversation to help decide how the call should be handled, then records the result for you to review.

Will saved contacts still reach me?

Saved contacts ring normally. Keep your contacts current and complete the call setup so your screening experience matches your preferences.

What is Live Call Screening?

Live Call Screening is an optional view of an unknown caller’s conversation with Gini as it happens. Turn it on in the app where supported to follow the screening and use the available call controls.

How is Live Scam Detection different?

Live Scam Detection looks for scam tactics during a supported call while you are talking. It can show warnings on eligible plans. Live Call Screening helps you follow Gini’s conversation with an unknown caller before you take over.

Does Help stop every scam?

No. Screening helps reduce unwanted calls, but some scams can get through. Treat warnings as additional context, and independently verify requests for money or sensitive information.

Can Help check email and text messages too?

Help also offers email and text protection. Connect a supported inbox for email protection; text filtering and warnings depend on your phone platform. Review the feature pages for setup and platform details.

What do I need before getting started?

You need the app, a suitable plan, and a supported phone number and carrier setup. Follow the in-app connection and permission steps, then check the screening status on Home.

How do I choose between Help and Agent?

Choose Help when unwanted calls and scam protection are the main concern. Choose Agent when you want everyday personal callers to leave useful messages guided by your instructions and caller rules.